Delete your SynVoi account and data

1. Open SynVoi and sign in.
2. Tap the person icon (Account) in the top-right corner of the main screen.
3. Tap “Hesabımı silmek istiyorum” (I want to delete my account).
4. In the dialog, tap “Hesabımı sil” (Delete my account).

Your account is deleted at once and you are signed out on all devices.

Send an email with the subject “SynVoi account deletion” to info@spiron.io from the email address registered to your account. If you write from another address, we will send a verification email to the registered address to confirm that you own the account. Your request is completed within 30 days at the latest, and we will let you know the outcome by email.

• Your account: email address, sign-in method, account status, consent record and account timestamps
• Your remaining analysis time
• Your company details (company name, tax details, authorised person's name and phone)
• Your sessions on all devices, pending sign-in codes and usage counters linked to your account
• When you delete in the app, the analysis history on that phone

• Purchase records: the link to your account and the Google Play order number are deleted. A record not linked to your identity (purchase token hash, product, time added and time) is kept for 12 months so that the same purchase cannot add time a second time.
• Security log (your email address in masked form, e.g. m***@example.com; IP address; time): deleted automatically 12 months after the entry was created.
• Analysis outputs in the server's operational log (masked email, IP address, score, verdict and durations; no audio): deleted after 12 months.
• Your purchase history in Google Play is held in Google's own records; Spiron cannot delete it. You can manage it from your Google account.
• History on other phones: your analysis history is never sent to the server. If you also signed in on another phone, the history there stays until it is cleared in the app or the app is uninstalled.
• Records that the law requires us to keep are kept for the required period.

Your audio is never stored on the server, so there is no audio recording on the server to delete. Playback copies on your phone are deleted together with the history.

• Analysis history: “Geçmişi temizle” (Clear history) on the History screen.
• Company details: you can change them under Packages → Business → “Düzenle” (Edit); to have them removed entirely, write to info@spiron.io.

Your SynVoi Web account (spiron.io) is not deleted by this process. You can delete it from the Profile section in SynVoi Web or by writing to info@spiron.io.

Details: Privacy Policy · KVKK Disclosure Text